Questions, answered plainly

No, but don't take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account with regulated payment partners, separate from company funds, so they are never used to run the business. That doesn't remove volatility: a position's value can fall, and no honest platform will tell you otherwise.

Orders are routed to broker partners operating under rules set by the regulator for your region, including the CBI framework relevant to Ireland. Ask your analyst for the licence details before you deposit - any licence can be checked on the public register yourself.

We operate with regulated payment partners and standard KYC checks for Irish clients, with funds held in a segregated account. Investing still carries risk and returns are never guaranteed, so only commit an amount that suits your own risk profile.

From a commission on completed trades and from paid training, and nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open an account and make your first deposit from €220. You can add to your balance at any time as your investing grows.

Log into your account, request a withdrawal from your dashboard, and choose your payment method. The money goes back to the account you deposited from, subject to standard bank processing times.

You can request a withdrawal at any time through your dashboard. Processing typically takes 1-3 business days depending on your payment method.

All charges are shown clearly before you commit to anything. You'll see the exact commission, spread and any other costs that apply to your account - no hidden extras.

The KYC process asks for proof of identity (passport or driving licence) and a recent address statement (utility bill or bank statement, usually less than 3 months old). Upload them through your dashboard and verification typically completes within 24 hours.

No. Your deposit goes in at the amount you send, and withdrawals are charged only the costs shown on screen. You always know what you're paying.

Yes. You can withdraw your full balance at any time and close your account. No lock-in period, no minimum term - the choice is yours.

Yes. Your analyst combines professional investment knowledge with AI-assisted insights to build a strategy around your goals and risk profile. You approve or adjust every recommendation, so you stay in control.

Your analyst reviews market signals and your holdings on a regular schedule, then sends you recommendations tailored to your plan. You decide whether to accept, modify or skip any change. It's not automatic - you're always in the loop.

Visit the Lorvinyx website or download the mobile app. Enter your email and password on the login page. If you've forgotten your password, use the 'Forgot Password' link to reset it. Once you're logged in, you'll see your portfolio, account statement and all your settings on the dashboard.

A spread applies when funds convert, plus a commission on completed trades. Both are shown before you confirm, with no subscription and no account-opening fee.

Requests are handled on business days and return to the method you deposited with. Cards and e-wallets are usually quicker than bank transfers.

Use your registered email and password on the sign-in page. If you cannot get in, reset your password or contact support and a specialist will help you regain access.